One question, answered across three layers.

A technician asks The Fixer about an alarm. The answer is only possible because the documents, the equipment history and the machine data already sit in the same model.

The FixerChiller CH-03

AL02 on chiller CH-03, what do I do?

AL02 is the high supply temperature alarm. On CH-03 the supply temperature has been rising since 09:40.

SafetySwitch off the main disconnect and wait for the fans to stop before opening the panel.

  1. Check the condenser fins and clean them if they are clogged.1
  2. Check that both condenser fans start when the compressor runs.1
  3. If the alarm returns within an hour, check the refrigerant pressure against the table.2
Sources
  1. 1Chiller operating manual, alarm table, p. 47
  2. 2Chiller maintenance manual, p. 112
  3. 3CH-03, supply temperature, last 24 hours
Fins were cloggedAlarm is backI need a specialist

Illustrative example. Equipment names, documents and values are invented.

  • Agent

    The Fixer reads the question, finds the equipment, and writes short steps. Every step cites the document and page it comes from.

  • Modules

    Maintenance holds the equipment history and the cases closed before. Dashboards hold the limits that say when a measure is out of range.

  • OT/IT data

    The alarm and the temperature trend come from the machine through its gateway. The manual comes from the Library. Both hang on the same work unit in the ISA-95 model.

Agents read and propose. People decide.

  • They answer when asked

    The Pacer and The Fixer do not command machines and do not change orders or plans. They read the platform and answer.

  • Every figure has a source

    Each sentence with a number or an instruction points to the page or the document it comes from, one click away.

  • Nothing is saved without you

    The only thing an agent writes is the summary of an intervention, and only after the technician confirms it.

Production monitoring at work.

A short walk through the module on the shop floor.

Built in Switzerland, with these partners.

Backed by

  • USI Startup Centre
  • Boldbrain Startup Challenge
  • Mentoring supported by Innosuisse, Swiss Innovation Agency

Infrastructure

  • Powered by AWS Cloud Computing

Quality label

  • Swiss Made Software
  • Swiss Digital Services

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